Maximise Collective Intelligence With Empathy

(This is a short note about something I found useful in my role as a manager and coach at 9LivesData.)


  • teams are much better than individuals at solving complex tasks
  • individual or maximal intelligence of group members matters less than collective intelligence and there is no correlation between individual and collective intelligence
  • social perceptiveness and evenness of communication drives collective intelligence
  • empathy earns money: more empathy ~> better collective intelligence ~> better business outcomes

See also my note on empathy and compassion.