Maximise Collective Intelligence With Empathy

(This is a short note about something I found useful in my role as a manager and coach at 9LivesData.)

Notes:

teams are much better than individuals at solving complex tasks
individual or maximal intelligence of group members matters less than collective intelligence and there is no correlation between individual and collective intelligence
social perceptiveness and evenness of communication drives collective intelligence
empathy earns money: more empathy ~> better collective intelligence ~> better business outcomes